Please choose one of the following questions, clicking on the link will open a document which may have the answer to your question. If you cant find what you're looking for, try entering a search in the search box at the side of the screen:

Question	Proposed Solution
When I turn my PC on, I get a blue screen, what have I done wrong?
When I turn on my PC, I get a black screen with white writing on it but it won't boot into Windows, what have I done?
I need to open files in PDF format but when I do, either I can't open them or I lose the screen I was looking at.
I've just updated Internet Explorer but not sure which settings I should use.
My computer seems to be really slow to do anything, is there a way I can tell if I am over working it?
I've had a new computer but the Office package installed is different, I don't know how to use it.
I've just updated my word processing programme to Word 2007 but not sure how to use it it.
I've installed my Media Centre but the guide doesn't work any more. Is this a known fault?
I backed up a DVD but wanted to play it in Media Center, can I?
I use Outlook and sometimes people send me photos which are embedded, how do I save them?
I've had a new computer and don't know how to set up Windows Live Mail, can you help me?
How do I send email with Windows Live Mail?
How do I save addresses with Windows Live Mail?
How can I change my account settings in Live Mail?
I keep getting messages stuck in my Outbox when sending attachments using Windows Live Mail 2011, how can I fix this?