Tell us what you think

We would like to know how you feel about your recent dealings with Flummoxed. We strive for 100% satisfaction but freely admit that there are times where we fall just short for one reason or another.

We want to make the service we offer as fantastic as it can possibly be. To that end, please answer the following questions to better allow us to tailor our services.

Question 1

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How easy was it to contact Flummoxed?

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Very simple
Fairly easy
Could have been easier
I couldn't get in touch

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Question 2

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If you had to leave a message or send an email, how quickly did you get a response?

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Immediately (within 30 minutes)
Very Quickly (within 2 hours)
Pretty Quickly (within 5 working hours)
Had to wait a little white (within a day)
Had to wait too long (over a day)

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Question 3

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If a call-out was needed, how soon could we arrange an appointment which suited you?

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Super quick (within 5 hours of calling)
Pretty quick (within 24-hours of calling)
As expected (up to two days)
Longer than I would have liked (over 2 days)

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Question 4

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When we helped you, how would you rate our knowledge?

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Incredible, you knew exactly how to help me and even showed me things I didn't know
You helped fix everything I asked you to
You had your moments but got there in the end
You didn't seem to know what you were doing

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Question 5

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How well did we interact with you?

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You were extremely attentive, I was the focus of your attention
You paid attention at the relevant points but occasionally drifted
You seemed a little distracted
You ignored me and barely interacted at all

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Question 6

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Were you satisfied with the end result?

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I was extremely satisfied
I was happy with the result
I was a little disappointed
I was very unhappy with your service

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Question 7

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How would you rate the entire experience with Flummoxed?

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Fantastic
Very good
Good
Mediocre
Poor

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Question 8

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How likely are you to use us again or recommend us to a friend?

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Extremely likely
Highly likely
Possibly
Probably not
Definitely not

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Please give us a little more information. Your responses above will be kept anonymous and no one will have access to your details unless you inform us otherwise.

Tell us what you think

Question 1

How easy was it to contact Flummoxed?

Question 2

If you had to leave a message or send an email, how quickly did you get a response?

Question 3

If a call-out was needed, how soon could we arrange an appointment which suited you?

Question 4

When we helped you, how would you rate our knowledge?

Question 5

How well did we interact with you?

Question 6

Were you satisfied with the end result?

Question 7

How would you rate the entire experience with Flummoxed?

Question 8

How likely are you to use us again or recommend us to a friend?

Please give us a little more information. Your responses above will be kept anonymous and no one will have access to your details unless you inform us otherwise.

Thank you so much! Your help will go a long way to make sure that we keep improving the service we offer you.